Feedback - DHF Fireproofing

Client Satisfaction Job Survey

Client Satisfaction Survey

We truly appreciate the trust you have placed in us for your spray fireproofing needs. Your feedback on our performance goes a long way toward assessing and improving the overall customer experience, so THANK YOU for your candor and the gift of your time.

AND… to properly show our gratitude, we are proud to offer you an additional no-cost “asset” on your next job over $50K. Please have your PM/Estimator contact Vera, our office manager, at 215-885-7800 for details!

How would you rate your overall level of satisfaction with our services?

Very Satisfied

Somewhat Satisfied

Somewhat Dissatisfied

Totally Frustrated

What are the main reasons for your level of satisfaction/dissatisfaction?

Was the site left in a clean condition?

Yes

Mostly

Any cleanliness comments?

Were your expectations met regarding on-time performance?

Yes

Did we communicate well with members of your team?

Yes

Would you use our services in the future?

Definitely

Perhaps

How can we improve the customer experience?